For standard commercial stainless steel sinks, the MOQ is 1 container. For custom-designed sink products, we offer flexible MOQ policies and can negotiate the quantity according to your actual project needs.
Yes, we fully support B-end customers' customs clearance work. We will provide complete official documents including commercial invoices, packing lists, bill of lading, CE certification and NSF related qualification documents to help you complete customs clearance smoothly.
Please take photos and videos of the damaged products, outer packaging and container upon receiving the goods within 48 hours. After verification, we will provide free replacement, compensation or after-sales solutions as stipulated in the contract to fully protect your interests.
Each stainless steel sink is individually wrapped with protective foam, placed in a reinforced carton, and fixed with wooden frames or plywood for bulk commercial orders. Edge protection and shockproof filling are fully applied to avoid scratches, dents and collision damage during long-distance transportation.
For custom stainless steel sinks, our standard production lead time is 25-35 working days after all design details, drawings and deposits are confirmed. Complex large-batch commercial customization projects will have a negotiated lead time based on actual requirements.
Our main shipping methods include sea freight (FCL/LCL), air freight and express delivery for small orders. We support common international trade terms such as FOB, CFR, with regular shipments from the Port of Laem Chabang, Thailand. We can confirm the most suitable solution according to your destination and order volume.
Shipping cost is calculated based on the total order weight, cargo volume, destination port/address, shipping method and current freight market rates. We will provide an accurate shipping quotation separately once your order details are finalized.
Yes. We provide expedited production and priority shipping services for urgent B-end projects. Please inform our sales team of your deadline in advance. We will adjust the production schedule and quote extra rush fees accordingly to meet your delivery timeline.
Absolutely. After shipment arrangement is completed, we will send you the tracking number, bill of lading and all shipping documents. You can check the real-time logistics status of your order online anytime.